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SHIPPING AND RETURN

Shipping

Through our arrangement with DHL, we're pleased to provide an enhanced shopping and delivery experience for all our customers. Our online shoppers have the benefit of timely deliveries and the ability to track their purchases from the point of dispatch from our distribution centers till its handed over to them.

Shipping Options & Times

Most orders will arrive within 2-3 business days after your order is received. ("Business days" means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed. The delivery time starts from the day you place your order to the day DHL makes a first attempt to deliver to you.

Returns and Exchanges

It's simple – we want you to love everything you buy from us. If you are not completely satisfied with your purchase, please return it to us within 21 days (For Web Purchases Only) for a prompt and courteous exchange or refund.

All items purchased online may be returned to an Audacious store near you. Returns made with the original receipt within 21 days of purchase (For Web Purchases Only) will be refunded as a store credit into your store account. You can also return the purchased item for an exchange.

Returned or exchanged merchandise must be unworn and unwashed.

Policy applies to all items except for WHITE ITEMS, SHOES, JEWELRY AND BAGS

Please be sure you’re completely satisfied with your purchase before removing the price and clothing tag, as these items must have this tag still attached for refund as store credit or exchange.

The 21 days return period starts counting from the day you receive delivery from DHL.